Melzano is the trade name of the company Melzano. These General Terms and Conditions govern access to and use of the website https://melzano.com/ (hereinafter: the Website) of Melzano (hereinafter: Melzano), located at Melzano, as well as the services and products offered by Melzano are offered on its website.
Trade Name: Melzano
Legal Ownership of: Melzano
Phone: +31 06 10314035
E-mail address: info@
Melzano.com
Melzano offers this Website under these terms. By visiting the Website or using the services or applications of the Website, the user accepts these terms.
User registration is not required to access the Website. However, to use any of the services offered by To purchase Melzano, the registration of the User and acceptance of these terms will be required before formalizing the payment.
Through the Website offers Melzano products under the brand Melzano. These Terms and Conditions of Melzano, described below, determine the rights and obligations of Melzano and Users in relation to the Website. These are the only Terms and Conditions applicable to the use of the Website (without prejudice to the fact that certain services may have specific terms) and to placing orders through the Website and supersede all other terms, except by prior written agreement between Melzano and the User.
Please read these Terms of Use carefully before visiting or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms of this agreement, you may not visit the website or use the services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.
This website is operated by Melzano. Throughout the site, the terms “we,” “us,” and “our” refer to Melzano. Melzano provides this website, including all information, tools, and services available from this site to you, the user, provided that you agree to all terms, conditions, policies, and notices stated here.
Company information:
Trade Name: Melzano
Legal Ownership of: Melzano
Phone: +31 06 10314035
E-mail address: info@
Melzano.com
By visiting our site and/or purchasing anything from us, you participate in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, sellers, customers, vendors, and content contributors.
Please read these Terms of Service carefully before opening or using our website. By visiting or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, you may not visit the website or use the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
New features or tools added to the current store are also subject to the Terms of Service. You can view the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. If you continue to use or visit the website after changes have been posted, it means you accept those changes.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform through which we sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Service Terms, you confirm that you have reached the age of majority in your state or province of residence, or that you have reached the age of majority in your state or province of residence and have given us permission to allow your minor dependents to use this site.
You may not use our products for illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service. You may not transmit worms, viruses, or any destructive code. A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (excluding credit card information) may be transmitted unencrypted and may include: (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connected networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is offered, without our express written permission. The headings used in this agreement are included solely for convenience and shall not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be considered the sole basis for making decisions without consulting primary, more accurate, more complete, or more current information sources. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information that is not current and is provided solely for your reference. We reserve the right to change the content of this site at any time, but we are not obligated to update any information on our site. You agree that it is your responsibility to monitor changes on our site.
SECTION 4 - CHANGES TO THE SERVICE AND PRICES
The prices of our products may be changed without prior notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject only to return or exchange according to our return and refund policy.
We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the display of a color on your computer screen will be accurate.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices may be changed at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited.
We do not guarantee that the quality of any product, service, information, or other material you have purchased or obtained will meet your expectations, nor that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to update your account and other information, including your email address and credit card numbers and expiration dates, promptly so that we can complete your transactions and contact you if necessary.
For more details, see our return and refund policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools that we do not monitor or control. You acknowledge and agree that we provide access to these tools "as is" and "as available," without any warranties, representations, or conditions of any kind and without any approval. We are not liable for any damage arising from or related to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms under which the tools are provided by the respective third party(ies).
In the future, we may also offer new services and/or features through the website (including the introduction of new tools and resources). Such new features and/or services will also be subject to these Service Terms.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available through our Service may contain materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for investigating or evaluating the content or accuracy and make no guarantees and are not liable or responsible for third-party materials or websites, or for other third-party materials, products, or services.
We are not liable for any damage or loss related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please read the third party's policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you, at our request, send certain specific submissions (for example, contest entries) or send creative ideas, suggestions, proposals, plans, or other materials without a request from us, whether online, by email, by mail, or otherwise (collectively "comments"), you agree that we may at any time, without limitation, edit, copy, publish, distribute, translate, and otherwise use the comments you send to us in any medium. We are and will not be obligated (1) to treat comments as confidential; (2) to pay any compensation for comments; or (3) to respond to comments.
We may, but are not obligated to, monitor, edit, or remove content that we, in our sole discretion, consider to be unlawful, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property of a party or violates these Terms of Service.
You agree that your comments will not infringe on the rights of third parties, including copyright, trademark, privacy, personality rights, or other personal or property rights. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive, or obscene materials, nor any computer viruses or other malware that may affect the operation of the Service or a related website in any way. You may not use a false email address, impersonate anyone other than yourself, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for the comments you make and their accuracy. We accept no responsibility and assume no liability for comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, prices, promotions, offers, shipping costs of products, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the Service or on any related website is incorrect at any time without prior notice (including after you have submitted your order).
We are not obligated to update, modify, or clarify information in the Service or on any related website, including but not limited to price information, except as required by law. No specific update or renewal date applied in the Service or on any related website should be construed as an indication that all information in the Service or on any related website has been changed or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in the Service Terms, you are prohibited from using the site or its contents for: (a) any unlawful purpose; (b) encouraging others to perform or participate in any unlawful acts; (c) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) infringing on our intellectual property rights or the intellectual property rights of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any other form of malicious code that may in any way affect the functionality or operation of the Service, any related website, other websites, or the internet; (h) collecting or tracking personal information of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) any obscene or immoral purpose; or (k) interfering with or bypassing the security features of the Service or any related website, other websites, or the internet. We reserve the right to terminate your use of the Service or any related website upon violation of any of the prohibited uses.
SECTION 13 - WARRANTY DISCLAIMER; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from using the Service will be accurate or reliable. You agree that we may remove the Service indefinitely or cancel the Service at any time without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Melzano, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products obtained through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of the possibility thereof. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to To indemnify, defend and hold harmless Melzano and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEPARABILITY
If any provision of these Terms of Service is deemed unlawful, invalid, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be considered severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties arising prior to the termination date shall survive termination of this agreement for all purposes. These Terms of Service remain in effect unless and until terminated by you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services or when you stop using our site.
If we determine, at our sole discretion, that you have not complied, or we suspect you have not complied, with any provision of these Terms of Service, we may terminate this agreement at any time without notice, and you remain liable for all amounts owed up to the date of termination. Additionally, we may deny you access to our Services (or any part thereof).
SECTION 17 - COMPLETE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including previous versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafter of the terms.
SECTION 18 - APPLICABLE LAW
These Terms of Service and all individual agreements whereby we provide you with Services are governed by and construed in accordance with the laws of the United States.
SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can view the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after any changes to these Terms of Service have been posted constitutes your acceptance of those changes.
SECTION 20 - REFUNDS AND RETURNS
Return Policy:
We offer a 30-day return policy. You have 30 days from receipt of your item to request a return.
Return Eligibility:
- The item must be in the same condition as you received it: unworn or unused, with tags and in the original packaging.
- You need the receipt or proof of purchase.
Return process:
- Contact us via info@melzano.com to initiate a return.
- Do not send your purchase back before you have received confirmation from us. Items requested without a prior return request will not be accepted.
Return address:
Trade Name: Melzano
Legal Ownership of: Melzano
Phone: +31 06 10314035
E-mail address: info@
Melzano.com
Contact Information:
- Phone: +31 06 10314035
- E-mail address: info@ melzano.com
Refund process:
- If your return is approved, we will process your refund within 10 business days after receiving your return package.
- Refunds are issued via the same payment method as the original transaction, unless you agree to a different method.
- You incur no costs for the refund; there are no restocking fees, but the cost of delivering the goods is non-refundable.
Cancellation process:
You can contact us to cancel your order as long as the status of your tracking number has not changed to "package shipped". Just send us an email at info@ melzano.com om uw bestelling te annuleren.
SECTION 21 - CONSUMER COMPLAINT - DEFECTIVE PRODUCT
Consumer Complaint - Defective Product:
If the goods you purchased are defective, you have the right to file a claim.
You Can Demand:
- Replacement with a defect-free item.
- Removal of the defect.
- Price reduction.
Filing Complaints:
- Complaints can be filed within one year of discovering the defect, but not beyond the warranty period of the item.
- Your complaint will be handled within 30 days of receiving your complaint notification.
Complaint Process:
- Contact us via info@ melzano.com before you return the defective product.
- Confirm the return address with our customer service.
- Send the package via courier and provide us with the tracking number.
Contact Information:
Trade Name: melzano
Legal Ownership of: melzano
Phone: +31 06 10314035
E-mail address: info@
melzano.com
SECTION 22 - CONTACT INFORMATION
Business Address:
Trade Name: melzano
Legal Ownership of: melzano
Phone: +31 06 10314035
E-mail address: info@
melzano.com
You can reach us in the following ways:
- Phone: +31 06 10314035
- E-mail address: info@ melzano.com
We strive to respond within 24 hours.